Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or contacting us.
• Health and Fitness Information: Information about your fitness goals, health history, and physical condition that you voluntarily provide to help us customize your training program.
• Payment Information: Billing details processed securely through our third-party payment processor (Stripe). We do not store your full credit card information on our servers.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other analytical data.

How We Use Your Information

We use the information we collect to:

• Provide and personalize our fitness coaching services
• Communicate with you about your training program and account
• Process payments and manage your subscription
• Send you relevant updates, tips, and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., payment processing, email services), who are contractually obligated to protect your information.
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• With Your Consent: When you have given us explicit permission to share your information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: rachael@rwpersonaltraining.com